According to survey from 2019, Finnish customers were overall very satisfied with their telecommunication providers. Elisa ranked the first among the mobile communications customers, reaching an index score of 80.3 on the EPSI rating scale from 0 to 100. Among the private broadband customers, DNA received the highest score of 77.6, followed by Telia with 76.5 and Elisa with 74.3 index points.
B2C customer satisfaction of telecommunication providers in Finland in 2019, by service (EPSI Rating score)
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EPSI Rating. (October 13, 2019). B2C customer satisfaction of telecommunication providers in Finland in 2019, by service (EPSI Rating score) [Graph]. In Statista. Retrieved May 13, 2024, from https://www.statista.com/statistics/731996/b2c-customer-satisfaction-of-telecommunication-providers-in-finland/
EPSI Rating. "B2C customer satisfaction of telecommunication providers in Finland in 2019, by service (EPSI Rating score)." Chart. October 13, 2019. Statista. Accessed May 13, 2024. https://www.statista.com/statistics/731996/b2c-customer-satisfaction-of-telecommunication-providers-in-finland/
EPSI Rating. (2019). B2C customer satisfaction of telecommunication providers in Finland in 2019, by service (EPSI Rating score). Statista. Statista Inc.. Accessed: May 13, 2024. https://www.statista.com/statistics/731996/b2c-customer-satisfaction-of-telecommunication-providers-in-finland/
EPSI Rating. "B2c Customer Satisfaction of Telecommunication Providers in Finland in 2019, by Service (Epsi Rating Score)." Statista, Statista Inc., 13 Oct 2019, https://www.statista.com/statistics/731996/b2c-customer-satisfaction-of-telecommunication-providers-in-finland/
EPSI Rating, B2C customer satisfaction of telecommunication providers in Finland in 2019, by service (EPSI Rating score) Statista, https://www.statista.com/statistics/731996/b2c-customer-satisfaction-of-telecommunication-providers-in-finland/ (last visited May 13, 2024)
B2C customer satisfaction of telecommunication providers in Finland in 2019, by service (EPSI Rating score) [Graph], EPSI Rating, October 13, 2019. [Online]. Available: https://www.statista.com/statistics/731996/b2c-customer-satisfaction-of-telecommunication-providers-in-finland/