This survey shows U.S. consumers' opinions on the customer service provided by small businesses. Some 80 percent of respondents agreed that small firms provide a more personal customer service experience than their larger counterparts.
Do you agree that each of the following statements accuractely describes customer service in small businesses?
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3
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Related statistics
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- Premium Statistic Share of customers by if self-service helped with their issue U.S.& worldwide 2017
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Further related statistics
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- Online advertising of companies in China 2016
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- Number of Deutsche Bank customers 2012-2014, by segment
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- Entrepreneurial Activity in the U.S. - by state 2011
- Consulting service providers: global revenue 2008-2009
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- Syngenta's sales in the crop protection segment worldwide 2013-2022
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- Number of Deutsche Bank customers 2012-2014, by segment
- Coffee shops, tea shops and cafes: where consumers go in the United Kingdom (UK) 2013
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- Lowe's: average amount spent by customers worldwide 2003-2023
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American Express. (May 2, 2012). Do you agree that each of the following statements accuractely describes customer service in small businesses? [Graph]. In Statista. Retrieved May 11, 2024, from https://www.statista.com/statistics/225309/us-customer-service-in-small-businesses/
American Express. "Do you agree that each of the following statements accuractely describes customer service in small businesses?." Chart. May 2, 2012. Statista. Accessed May 11, 2024. https://www.statista.com/statistics/225309/us-customer-service-in-small-businesses/
American Express. (2012). Do you agree that each of the following statements accuractely describes customer service in small businesses?. Statista. Statista Inc.. Accessed: May 11, 2024. https://www.statista.com/statistics/225309/us-customer-service-in-small-businesses/
American Express. "Do You Agree That Each of The following Statements Accuractely Describes Customer Service in Small Businesses?." Statista, Statista Inc., 2 May 2012, https://www.statista.com/statistics/225309/us-customer-service-in-small-businesses/
American Express, Do you agree that each of the following statements accuractely describes customer service in small businesses? Statista, https://www.statista.com/statistics/225309/us-customer-service-in-small-businesses/ (last visited May 11, 2024)
Do you agree that each of the following statements accuractely describes customer service in small businesses? [Graph], American Express, May 2, 2012. [Online]. Available: https://www.statista.com/statistics/225309/us-customer-service-in-small-businesses/