People looking for info about goods & services online in Belgium, by formal education
In 2020, 56 percent of users with low formal education in Belgium replied that they used the internet to find information about goods and services, one percent less than in 2019. A higher share of users with medium or higher education tended to use the internet for this purpose. According to the survey 79 percent of people with a medium level of formal education and 92 percent of users with a high degree of formal education informed themselves about goods and services online. The gap between people with lower and higher formal education therefore was 36 percent.