In fiscal year 2019, close to 70 percent of tax and public utility fee payments at MUFG Bank, Ltd. were conducted via online banking and the bank's mobile application. At the same time, customers visited branches to change their address in more than 50 percent of all cases.
Distribution of delivery channels of MUFG Bank, Ltd. in fiscal year 2019, by service
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Mitsubishi UFJ Financial Group. (May 20, 2020). Distribution of delivery channels of MUFG Bank, Ltd. in fiscal year 2019, by service [Graph]. In Statista. Retrieved May 23, 2024, from https://www.statista.com/statistics/1231965/mufg-bank-distribution-of-delivery-channels-by-service/
Mitsubishi UFJ Financial Group. "Distribution of delivery channels of MUFG Bank, Ltd. in fiscal year 2019, by service." Chart. May 20, 2020. Statista. Accessed May 23, 2024. https://www.statista.com/statistics/1231965/mufg-bank-distribution-of-delivery-channels-by-service/
Mitsubishi UFJ Financial Group. (2020). Distribution of delivery channels of MUFG Bank, Ltd. in fiscal year 2019, by service. Statista. Statista Inc.. Accessed: May 23, 2024. https://www.statista.com/statistics/1231965/mufg-bank-distribution-of-delivery-channels-by-service/
Mitsubishi UFJ Financial Group. "Distribution of Delivery Channels of Mufg Bank, Ltd. in Fiscal Year 2019, by Service." Statista, Statista Inc., 20 May 2020, https://www.statista.com/statistics/1231965/mufg-bank-distribution-of-delivery-channels-by-service/
Mitsubishi UFJ Financial Group, Distribution of delivery channels of MUFG Bank, Ltd. in fiscal year 2019, by service Statista, https://www.statista.com/statistics/1231965/mufg-bank-distribution-of-delivery-channels-by-service/ (last visited May 23, 2024)
Distribution of delivery channels of MUFG Bank, Ltd. in fiscal year 2019, by service [Graph], Mitsubishi UFJ Financial Group, May 20, 2020. [Online]. Available: https://www.statista.com/statistics/1231965/mufg-bank-distribution-of-delivery-channels-by-service/