According to a survey conducted in Japan in November 2021, the majority of respondents had encountered troubles during online shopping, with the difficulties to grasp the size, volume, and texture of products being named a major issue. Connected to this problem, 16 percent were worried about the product quality of offers from online shopping and mail-order services
Leading troubles encountered while shopping online in Japan as of 2021
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Other statistics that may interest you B2C e-commerce in Japan
Overview
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Segments
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- Premium Statistic B2C online retail market size in Japan 2022, by sector
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Marketplaces
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Shopping behavior
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Purchase decisions
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JCCU. (February 3, 2022). Leading troubles encountered while shopping online in Japan as of 2021 [Graph]. In Statista. Retrieved May 13, 2024, from https://www.statista.com/statistics/1166018/japan-leading-troubles-online-shopping/
JCCU. "Leading troubles encountered while shopping online in Japan as of 2021." Chart. February 3, 2022. Statista. Accessed May 13, 2024. https://www.statista.com/statistics/1166018/japan-leading-troubles-online-shopping/
JCCU. (2022). Leading troubles encountered while shopping online in Japan as of 2021. Statista. Statista Inc.. Accessed: May 13, 2024. https://www.statista.com/statistics/1166018/japan-leading-troubles-online-shopping/
JCCU. "Leading Troubles Encountered While Shopping Online in Japan as of 2021." Statista, Statista Inc., 3 Feb 2022, https://www.statista.com/statistics/1166018/japan-leading-troubles-online-shopping/
JCCU, Leading troubles encountered while shopping online in Japan as of 2021 Statista, https://www.statista.com/statistics/1166018/japan-leading-troubles-online-shopping/ (last visited May 13, 2024)
Leading troubles encountered while shopping online in Japan as of 2021 [Graph], JCCU, February 3, 2022. [Online]. Available: https://www.statista.com/statistics/1166018/japan-leading-troubles-online-shopping/