In 2020, 65 percent of White Americans in the United States were very satisfied with the service provided by their bank related to opening new accounts. As for the Black Americans, only 40 percent stated that they were very satisfied with their bank's performance regarding this matter.
Satisfaction levels in service provided by bank when opening new accounts in the United States in 2020, by race
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McKinsey & Company. (July 30, 2020). Satisfaction levels in service provided by bank when opening new accounts in the United States in 2020, by race [Graph]. In Statista. Retrieved May 15, 2024, from https://www.statista.com/statistics/1142525/satisfaction-banking-opening-new-account-usa/
McKinsey & Company. "Satisfaction levels in service provided by bank when opening new accounts in the United States in 2020, by race." Chart. July 30, 2020. Statista. Accessed May 15, 2024. https://www.statista.com/statistics/1142525/satisfaction-banking-opening-new-account-usa/
McKinsey & Company. (2020). Satisfaction levels in service provided by bank when opening new accounts in the United States in 2020, by race. Statista. Statista Inc.. Accessed: May 15, 2024. https://www.statista.com/statistics/1142525/satisfaction-banking-opening-new-account-usa/
McKinsey & Company. "Satisfaction Levels in Service Provided by Bank When Opening New Accounts in The United States in 2020, by Race." Statista, Statista Inc., 30 Jul 2020, https://www.statista.com/statistics/1142525/satisfaction-banking-opening-new-account-usa/
McKinsey & Company, Satisfaction levels in service provided by bank when opening new accounts in the United States in 2020, by race Statista, https://www.statista.com/statistics/1142525/satisfaction-banking-opening-new-account-usa/ (last visited May 15, 2024)
Satisfaction levels in service provided by bank when opening new accounts in the United States in 2020, by race [Graph], McKinsey & Company, July 30, 2020. [Online]. Available: https://www.statista.com/statistics/1142525/satisfaction-banking-opening-new-account-usa/