Rakuten Insight in South Korea, around 45.7 percent of respondents stated that their delivery app usage decreased or stopped during the COVID-19 pandemic because food delivery companies increased their fees. Around one in three stated that they had been affected by the pandemic's economic impact and were trying to reduce their expenses.
According to a 2023 survey conducted by Reason for decreased food delivery app usage during the COVID-19 (coronavirus) pandemic in South Korea as of April 2023
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Rakuten Insight. (May 30, 2023). Reason for decreased food delivery app usage during the COVID-19 (coronavirus) pandemic in South Korea as of April 2023 [Graph]. In Statista. Retrieved May 11, 2024, from https://www.statista.com/statistics/1140794/south-korea-reason-for-decreased-delivery-app-usage-during-covid-19-pandemic/
Rakuten Insight. "Reason for decreased food delivery app usage during the COVID-19 (coronavirus) pandemic in South Korea as of April 2023." Chart. May 30, 2023. Statista. Accessed May 11, 2024. https://www.statista.com/statistics/1140794/south-korea-reason-for-decreased-delivery-app-usage-during-covid-19-pandemic/
Rakuten Insight. (2023). Reason for decreased food delivery app usage during the COVID-19 (coronavirus) pandemic in South Korea as of April 2023. Statista. Statista Inc.. Accessed: May 11, 2024. https://www.statista.com/statistics/1140794/south-korea-reason-for-decreased-delivery-app-usage-during-covid-19-pandemic/
Rakuten Insight. "Reason for Decreased Food Delivery App Usage during The Covid-19 (Coronavirus) Pandemic in South Korea as of April 2023." Statista, Statista Inc., 30 May 2023, https://www.statista.com/statistics/1140794/south-korea-reason-for-decreased-delivery-app-usage-during-covid-19-pandemic/
Rakuten Insight, Reason for decreased food delivery app usage during the COVID-19 (coronavirus) pandemic in South Korea as of April 2023 Statista, https://www.statista.com/statistics/1140794/south-korea-reason-for-decreased-delivery-app-usage-during-covid-19-pandemic/ (last visited May 11, 2024)
Reason for decreased food delivery app usage during the COVID-19 (coronavirus) pandemic in South Korea as of April 2023 [Graph], Rakuten Insight, May 30, 2023. [Online]. Available: https://www.statista.com/statistics/1140794/south-korea-reason-for-decreased-delivery-app-usage-during-covid-19-pandemic/