Last mile delivery in the U.S. - most trusted non-legacy provider 2018
Amazon is by far the most trusted new last mile delivery provider in the United States, with 46 percent of respondents in a 2018 survey citing them as more trustworthy than the legacy providers. The next-most trustworthy new providers were Uber and Lyft, each with seven percent of respondents. The legacy last-mile delivery providers are UPS, FedEx, the U.S. Postal Service and DHL.