The top three banks with the highest customer satisfaction in Great Britain in 2022 were all online banks. The bank with the highest share of customers who were likely to recommend it to friends and family was Monzo, along with Starling Bank, reaching 81 percent of customers, respectively. First Direct ranked third, with 78 percent.
Share of people who would recommend their personal bank account provider to friends or family in Great Britain in 2022, by provider
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Ipsos MORI. (August 2, 2022). Share of people who would recommend their personal bank account provider to friends or family in Great Britain in 2022, by provider [Graph]. In Statista. Retrieved June 01, 2024, from https://www.statista.com/statistics/876127/current-account-customer-satisfaction-great-britain/
Ipsos MORI. "Share of people who would recommend their personal bank account provider to friends or family in Great Britain in 2022, by provider." Chart. August 2, 2022. Statista. Accessed June 01, 2024. https://www.statista.com/statistics/876127/current-account-customer-satisfaction-great-britain/
Ipsos MORI. (2022). Share of people who would recommend their personal bank account provider to friends or family in Great Britain in 2022, by provider. Statista. Statista Inc.. Accessed: June 01, 2024. https://www.statista.com/statistics/876127/current-account-customer-satisfaction-great-britain/
Ipsos MORI. "Share of People Who Would Recommend Their Personal Bank Account Provider to Friends or Family in Great Britain in 2022, by Provider." Statista, Statista Inc., 2 Aug 2022, https://www.statista.com/statistics/876127/current-account-customer-satisfaction-great-britain/
Ipsos MORI, Share of people who would recommend their personal bank account provider to friends or family in Great Britain in 2022, by provider Statista, https://www.statista.com/statistics/876127/current-account-customer-satisfaction-great-britain/ (last visited June 01, 2024)
Share of people who would recommend their personal bank account provider to friends or family in Great Britain in 2022, by provider [Graph], Ipsos MORI, August 2, 2022. [Online]. Available: https://www.statista.com/statistics/876127/current-account-customer-satisfaction-great-britain/