User experience with six mobile payment apps, such as PayPal, in the U.S. in 2021
PayPal's users worldwide - tracked by way of active registered accounts - continued to increase in 2020, growing by nearly 24 percent y-o-y in the fourth quarter of 2020. At the same time, global iPhone users that activated Apple Pay grew by more than 65 million people in 2020.
In a January 2021 survey in the U.S., five times more respondents stated they have at some point used PayPal than Apple Pay. PayPal is indeed a well-known brand in the United States, even more so than its own subsidiary Venmo. Regardless, the user base of digital payment methods grew in 2020.